Email support remains essential due to its flexibility, scalability, and ability to document interactions. It offers accessible, asynchronous communication, allowing customers to connect on their terms. Email also complements omnichannel strategies, ensuring consistent, high-quality service across platforms. Businesses benefit from its efficiency and the ability to analyze customer fe... https://sites.google.com/view/outsource-callcenter-service/Blog/why-email-support-remains-a-vital-tool-5-compelling-reasons-to-embrace-it